PDF won’t download
Check that the required names, date and at least one work line are filled. Keep the tab open while the PDF is built.
Tell us where the invoice got stuck
Include the page you used, your browser and what you expected to happen. Don’t send a real invoice or client details unless support asks for the minimum information needed.
Remove a saved draft
Open the same generator and press “Clear saved draft.” The browser removes the stored form for that template.
App question
Mention your Invio version and iOS version. Screenshots help, but hide client and payment details first.